Very little. There are 2-4 meetings in the beginning stage lasting around 10-30 minutes. After that, most decisions and communication can be made through email.
Yes and no. Keep in mind that carrier sales representatives are in sales. It is their job to sell carrier services so they look at your bills with a different focus than Communications Auditing Services.
Not necessarily. Most companies have scaled back on personnel and don’t have the ability to check every single bill for every business that has their lines.
Keeping up with the monthly telecom expenses is very important. It has been our experience that errors can occur at any time and we have the connections to resolve those errors ongoing for you. The detailed excel sheets help define the expenses into a manageable spreadsheet both for you and for us.
We split any savings, settlements or refunds with you 50/50; only documented money that has been received will be split, not future savings or estimated savings or anticipated savings.
We can work with your carrier to develop a practical and individualized plan for the communications that you need during your contract period. Generally, the carriers do not want you to be dissatisfied with their services and will work with us within your contract period.
As long as you are happy with the carrier that you have then there isn’t a reason to change. Often rates can be renegotiated with your current carrier if they aren't competitive. Communications Auditing Services works with the carriers of your choice and does not sell any carrier services.
Communications Auditing Services will assist in the selection process free for any customer under an auditing contract and on an hourly basis for other customers.
The original contract is for 24 months. During this length of time, Communications Auditing Services looks to help you develop and grow your communications along with your business and within your budget.
Customers have been very pleased with the services of Communications Auditing Services during the initial auditing service agreement leading to the implementation of an optional maintenance agreement. The maintenance agreement starts at the end of the initial auditing service agreement and provides the same services however the split becomes 70/30 and there is no set contract period.
