One of our first customers was a well-known international firm.  Their long distance bills were long and detailed.  International calls were consistently occurring during off-peak hours so we asked how their second shift used telecom.  Puzzled, they replied, "We don't have a second shift."  They realized a night security guard was making the long distance international calls.  Eliminating this reduced over a third of their long distance costs.

One customer had experienced a large merger about three years prior to engaging our services.  After careful analysis, we realized that they had a lot of lines that weren’t running through their phone system.  Apparently with the merger, they had inherited lines that had been used for dial-up internet services by the other company before the merger.  Communications Auditing Services eliminated 42% of the lines on the bill cutting the customer's voice line expense almost in half.

Prior to working with Communications Auditing Services, one customer felt that they were receiving deep discounts on their long distance and data services.  After averaging the cost per minute including the line fees and other charges, their $/minute was very high.  We negotiated an agreement with another carrier for triple the data services at over 40% less and half the long distance rate. 

A business signed a contract for a frame relay one month before meeting with Communications Auditing Services.  The frame set up and equipment never worked right and they were forced to find another solution.  They realized that although they couldn't use the frame, they were obligated to continue paying for it.  Communications Auditing Services worked with the contractual company to dissolve the contract prior to the ending date.

During an initial meeting and tour with a customer, the operating telephone equipment included a voice mail system in the equipment room.  Upon auditing their bill, the company was paying their carrier for a voice mail system.  Communications Auditing Services determined that the voice mail system in the equipment room was operational and eliminated the additional charge for the carrier supported voice mail.